The volumetric billing rate is the standout finding. 71% of consignments billed on volumetric weight against a 48% AU benchmark is one of the higher gaps I've seen. This almost always traces back to packaging that hasn't been reviewed since launch. Standardising to 2-3 box sizes mapped to your actual product weights typically closes most of this within a month and it makes every other cost metric look better in the process.

AusPost is carrying too much at too high a price. At 60% of volume and $21.34/consignment, it's covering routes where CP or Aramex would cost $3-5 less per parcel. The routing rules adjustment is low-effort and I'd action that before any carrier negotiation conversation.

The Uber Direct opportunity is worth a proper look. 34% of orders landing within 15km of the Alexandria warehouse is a density you can monetise. At $6.50-9.00/consignment versus $18-22 AusPost metro, a 4-week pilot is low-risk and the savings are real if customer acceptance holds.